How we collect information
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information is only used for the specific course reasons stated above or re-certification reminder notifications.
Why we collect such information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate our Services.
To provide our Users with ongoing customer assistance and technical support.
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose personal data
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix. Com’s data storage, databases, general Wix.com applications and Twin City's. They store your data on secure servers behind a firewall.
All direct payment gateways offered and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Communication and you
We may contact you to notify you regarding your account, to troubleshoot problems, resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, services, training, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and other means of communication.
Twin City Care, Inc. may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Twin City Care pages, or register with our site or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Twin City Care website, the information you previously provided can be retrieved, so you can easily use the features that you customized.
This website contains links to other sites. Please be aware that we are not responsible for content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your personal information
Twin City Care secures your personal information from unauthorized access, use, or disclosure. We use the following methods for this purpose:
- SSL Protocol
- Encapsulating Security Payload (ESP)
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Withdraw your consent
If you no longer want us to process your data, please contact us at firstname.lastname@example.org or send us mail to Twin City Care, Inc. C/O WITHDRAW CONSENT 6049 Estate Castle Coakley Suite 5 Christiansted, St. Croix U.S. Virgin Islands.
Our contact information
Twin City Care welcomes your questions or comments regarding this Statement of Privacy. If you believe we did not adhere to this Statement, please contact us at:
Twin City Care, Inc
17777 Estate Castle Coakley Suite 5
Christiansted, St. Croix U.S.V.I.
Email Address: email@example.com
Telephone number: (340)513-7288
Effective as of January 10, 2023